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Important Information

Our Policy


Clear expectations make every appointment smooth. Please review these policies before booking.

Appointments

  • Booking: All appointments must be scheduled in advance through our online booking system or by contacting us directly.
  • Confirmation: You will receive a confirmation message for your appointment. Please ensure your contact details are up-to-date.
  • Cancellation: We kindly request at least 48 hours' notice for cancellations or rescheduling. Late cancellations may incur a fee.

Arrival

  • Please arrive on time for your appointment. Arriving late may reduce the duration of your service to accommodate the next client.
  • If you are running more than 15 minutes late, your appointment may need to be rescheduled.

Payments

  • We accept cash, major credit/debit cards, and digital payment options.
  • To secure your appointment, we require a 20% deposit at the time of booking. This deposit will be applied toward the total cost of your service and is non-refundable in case of cancellations within 24 hours of the appointment.

Hygiene & Safety

  • For your safety and ours, all equipment is thoroughly sanitized after each use.
  • Please inform us of any allergies, medical conditions, or sensitivities prior to your treatment.

Refunds

  • Due to the nature of our services, refunds are not provided.
  • If you are dissatisfied with a service, please let us know, and we will work to resolve the issue.

Children & Guests

  • For safety and comfort, we kindly ask that children and additional guests do not accompany you during your appointment.

Promotions & Offers

  • Follow us on Instagram for daily promotions, special offers, and updates on our luxurious services. Do not miss out on exclusive deals and beauty inspiration; stay connected with Skinari.
  • Special offers and discounts cannot be combined unless stated otherwise.
  • Promotions are subject to change or end without prior notice.

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